Job Seekers Should Get Business Cards

August 6th, 2009

While attending an association meeting recently, I met Jim Faber. Jim was a good networker. He smiled, asked about my business, and listened with sincere interest. He was genuine. When I asked what Jim did, he handed me his card while he explained he was a Customer Experience Executive. Jim was a job seeker. He provided a succinct definition of what he did and the type of position he was seeking. Jim’s card stated:

Specialties Include:

·         Customer Loyalty

·         Customer experience management

·         Revenue & profit growth

·         Productivity improvements

·         Organization & people development

·         Cost control

·         Performance measurement management

What a great card! I keep Jim’s card on my desk and will be delighted to refer him to colleagues. Printing your personal business card is a great idea. It’s like a mini resume, but unlike a resume, it is convenient and easy to hand out wherever you go.

Learn more about Jim at www.linkedin.com/in/jnfaber. Of course, I got this address off Jim’s card.

“So, do you have any questions for me?”

July 20th, 2009

At some point in the interview most hiring managers will say, “So, do you have any questions for me?” Your answer should be an emphatic, “Yes!” Even if the hiring manager does not ask if you have questions, it is important to ask your questions anyway. Sometimes the questions you ask will be the reason the hiring manager decides he wants to offer you a job.

Think for a moment about one of President Kennedy’s most famous statements. It was: “Ask not what your country can do for you, ask what you can do for your country.” Now insert the word company instead of country. There you have it: ask what you can do for the company style questions.

Jim Taylor, a job seeker was so enthused about this concept that he wrote down a list of about 15 what you can do for the company style questions. During an interview for a sales position the hiring manager asked, “Do you have any questions for me?”

Jim glanced at his list and said, “As a matter of fact I do.”

The hiring manager said, “May I see that list?”

He perused Jim’s list and said, “This is great! I have not interviewed anyone who is so prepared. I want you to come back and interview with my boss.”

Jim had not even asked his questions yet!

Below is a list of sample what can you do for the company style questions. Use these sample questions for ideas to develop your own list of questions. Write your questions down and bring them with you to the interview. Reference the questions during your interview; you will appear organized and prepared. Plus you will ensure you learn important information that may help you decide whether or not to accept an offer!

Questions to ask early in the interview:

ü       Please describe the position in more detail.

ü       What exactly do you want a new employee to accomplish?

ü       Please describe the most important qualities and key skills you want a new employee to possess.

When you ask the above questions early in the interview you will learn important information to help you answer the hiring manager’s questions. You will be able to put your answers in context to the hiring manager’s situation.

Questions to ask during the interview:

ü       What is the first problem or task that needs my attention? Why is this important?

ü       What will be my major responsibilities?

ü       What effect will my accomplishment of these responsibilities have on the bottom line of the company? On the department? On you?

ü       How have these responsibilities/problems been handled to date?

ü       When it is time for my review, what responsibilities hold the most weight?

When you ask the above questions during the interview you will distinguish yourself from other candidates. These questions demonstrate your interest in solving business challenges and achieving results.

Note the use of the word my. Asking the questions in this manner makes the assumption you are already on the job which causes the hiring manager to think about you as already being hired.

Questions to ask towards the end of the interview:

ü       I am very enthused about this opportunity, how will you make a decision from here?

ü       What reasons can you think of not to hire me?

When you ask the above questions towards the end of the interview you will learn the likelihood of advancing to the next step or receiving an offer. If the hiring manager is not planning to ask you to the next step of his interview process you will be able to address his reasons in person and potentially keep yourself in the running.

Job Search Activity= Job Offers

July 12th, 2009

The amount of interviews you secure and the amount of job offers you receive is directly related to the quantity and quality of job search activities you perform. At the end of the day on Friday, ask yourself:

 

How many new companies of interest did I identify?

How many new hiring managers did I identify?

How many conversations with hiring managers did I have?

How often did I ask for referrals to hiring managers or people who may refer me to hiring managers?

How many interviews did I attend?

How many job search events (support groups, job fairs, association meetings) did I attend?

 

Whatever your answer, set a new goal for next week. If you can adhere to a consistent job search activity plan, you will get job offers.

 

Surfing the web looking for jobs and clicking your resume blindly is not a smart use of your job search minutes. You need to find companies where you think you may want to work, identify names of potential hiring managers, and network your way to an introduction.

Unemployment at 9.5%, but Job Seekers Need Not Despair

July 2nd, 2009

Today, the nationwide unemployment rate hit 9.5 % and predictions are 10% is around the corner. For a job seeker, this news is not motivating!

However, job seekers, please remember 9 out of 10 people you meet are employed. There are still jobs out there. Here is why: Imagine you identified a list of 250 companies in commuting distance from your home. Then you randomly called one company. You ask the receptionist about job opportunities and she says, “Our company is not hiring anybody now.” From the moment you hang up the phone, how much time has to pass before that company is hiring. A year? A quarter? A month? A day? Do we know the answer to the question? No. Is it possible that tomorrow an employee may quit? get fired? get sick? opt for relocation? die? quit? get promoted? retire? Is it possible that a board meeting may take place and a decision is made to add employees? Is it possible that the company wins a large contract and needs to hire employees? Think of all the reasons companies may need to hire employees. Isn’t it true that a company that is not planning to hire new employees this morning could have some event take place and plan to hire new employees this afternoon? Isn’t it also true that the events that cause a company to hire can happen whether or not the unemployment rate is at 10% or 2%?

There are jobs out there and a diligent job seeker will become reemployed.

 

How I Got Some Excellent Press

June 27th, 2009

I wrote a course that job seekers dug. But now I had a dilemma. How could I get more people to take the course, and pay for it too?
Here is a great story about applying winning sales tactics in order to get some publicity for my new course. I attended a free job search seminar at which Juliet Brudney, a Boston Globe columnist, was a panelist. I met Juliet afterwards and gave her a 30 Second Commercial about my Eight Steps to Employment course. Juliet reacted with what I would call skeptical interest. She then went dark, an expression we use in the sales profession to define when a person who you expect will return calls or emails, does not.
Using sales tactics, I managed to get Juliet on the phone. Using a pre-call objective, I persuaded Juliet to allow me to stop by her home (I had learned she worked from a home office) to further explain why the Eight Steps to Employment was so beneficial to job seekers.
Forty five minutes and one cup of tea later, Juliet agreed she would call some people who had attended the course. Subject to their comments, she would “mention” the Eight Steps to Employment in her column. Instead, Juliet published a full column dedicated to the Eight Steps to Employment. The article was titled Job Search Program Provides Help, Quickly. The first sentence read, “Prevent stalling, meandering, dead-ending and other job-hunting pitfalls…”
As a result, my phone rang of the hook and hundreds of people signed up for the course!

[With the help of Sally Sweeney, my wife, coauthor, and career recruiter, we have taken many of the core principals from the Eight Steps to Employment and our combined experience in the field of sales, and authored Buy Me, I’m Worth It!]

How Buy Me, I’m Worth It! Originated

June 27th, 2009

In August of 1991, after a successful career in technology sales, then in sales management, I was hired as the Boston Branch Manager for Qantel Business Systems. My mission was to build the branch to profitability in two years. The company would fund the plan from the profits generated by other branches. So, I hired 7 people, including technologists, customer service representatives, and administrative support.
Then, a new CEO arrived at Qantel. His edict: I want your branch to be profitable immediately.
So, I had to fire the seven people I just hired. Argh!
A friend said, “Why don’t you provide them with Outplacement Services?”
I said, “What’s that?”
I learned that many companies provide displaced employees (what a nice way to say ‘laid off’) with job search counseling, resume writing, research libraries, computer use, and even office space to make calls! Cool.
I called three Outplacement companies and inquired about their service. Representatives from all three companies met with me in person. I asked them to provide samples of the materials my displaced employees would receive. Upon review, all the materials would be very helpful to any job seeker. Outplacement is an excellent service for those displaced workers fortunate enough to receive it. However, I felt something was missing from the material. Although any job seeker would benefit by applying the job search principals espoused by the Outplacement companies, I felt that if a job seeker also applied sales and marketing strategies and tactics to their job search, they could more readily distinguish themselves from other job seekers (competition) and secure more offers (win the sale).
Unfortunately, as you can probably guess, my new CEO was against spending any money on Outplacement services.
Hence, I decided to write a course that would enable job seekers to sell themselves, become the employer’s number one choice, and negotiate a raise before they even started!
So, I wrote a course called the Eight Steps to Employment. I offered to give the course to a few friends who were in job search mode. They invited their friends. Everyone loved it!
Since, the materials from the Eight Steps to Employment have become the basis for our book, Buy Me, I’m Worth It!.

Creative Job Seekers

June 27th, 2009

For hiring managers, wading through the sea of candidates can be a daunting task. One resume begins to look like another resume and identifying which candidates to interview is not easy. Hiring managers have limited time (often because they don’t have someone like you on their team) so it is imperative they interview only qualified candidates. Yet hiring managers still find themselves in interviews with unqualified candidates. It can be very frustrating. In an ideal world, stellar candidates would simply rise from the sea of average candidates and yell, “Here I am!”

Job seekers have the ability to ‘rise from the sea of candidates’ by simply being creative. I have come across two job seekers who are extremely creative, and I’ll bet both receive multiple offers in no time.

Marci Reynolds (www.marcireynolds.com) and Susan Lewis (www.susanhiresaboss.com) win my award for the most creative job seekers I have seen. Marci and Susan are leveraging creativity and social networking in a manner that distinguishes them from myriads of candidates.

Put your creative hat on and you too can stand out like Marci and Susan!